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The ERIE Is Above All In SERVICE® 

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What Customers Say

"We recently had a claim due to tornado damage. The service was prompt and we dealt with actual people. Thanks ERIE!"
-Robert W.

Storm Claims in N.C.


If you’re recovering from damages caused by the spring tornadoes and severe storms, we want you to know that we're here for you.

If you need to discuss your claim, policy or a payment issue, contact:

Our agency, or 
ERIE's Customer Service team.

To contact a local ERIE office:

• In Charlotte, call (800) 473-3882
• In Raleigh, call (800) 533-3982 

North Carolina Customers in Beaufort, Chowan, Pasquotank and Perquimans counties may also request an additional 90 days to pay their insurance bills. Contact our agency for more details.

ERIE offers 24/7 support. On nights and weekends, call (800) 367-3743 or  file a claim online.